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right of withdrawal

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact us (Edisson Stellwerkost GmbH, Spinnereistrasse 29, Switzerland, T +41 71 511 20 02, by means of a clear statement (e.g. a letter sent by post, fax or email). ) about your decision to withdraw from this contract. You can use the sample cancellation form below, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Cancellation form

(If you want to cancel the contract, please fill out this form and send it back)

— To Edisson Stellwerkost GmbH, Spinnereistrasse 29, 8640 Rapperswil-Jona, Switzerland, email

— I/we (﹡) hereby revoke the contract concluded by me/us (﹡) for the purchase of the following goods (﹡) / the provision of the following service (﹡)

— Ordered on (﹡) / received on (﹡)

— Name of the consumer(s)

— Address of the consumer(s)

— Signature of the consumer(s) (only for paper notification)

- Date

Return conditions

We offer you a limited right of return. We cannot always take back items that have been ordered or picked up from us. Products that were in stock at the time of ordering and are still in their undamaged, unopened original packaging can usually be taken back. Products ordered specifically for you or products that are not in their original, undamaged condition cannot be taken back or can only be taken back for a return fee.

Unrestricted right of return
  • The product is in the unopened, undamaged original packaging
  • The product was available in our warehouse at the time of ordering
  • The product was received a maximum of 14 calendar days ago

A maximum of the purchase price will be refunded.

Limited return policy
  • The product is in the opened or damaged original packaging
  • The product is unused and shows no signs of wear
  • Any accessories supplied are fully available
  • The product was received a maximum of 14 calendar days ago

The return takes place after a positive check by us. The amount of the discount is determined by us. A maximum of the purchase price minus a set discount (usually 20% / minimum CHF 10.00) will be refunded.

No refund
  • Used products
  • No original packaging available
  • Any accessories supplied are missing
  • Opened products that were welded or sealed. A broken seal is always considered an opened product.
  • Return period has expired

The goods must be returned, accompanied by the delivery note, exclusively to the address: Edisson Stellwerkost GmbH, Spinnereistrasse 29, 8640 Rapperswil. It is carried out at the customer's expense and risk - we recommend shipping with Swiss Post.